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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deb Hudson

Deb Hudson

August 12, 2025

5  out of  5
rating by Deb Hudson
"He was very helpful, kind man! Help my son get things figured out, took timeout his day to fix issues we have very very kind of him!! Thank you for your professional advice"
We responded:
"Deb, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marcos Mora

August 9, 2025

5  out of  5
rating by Marcos Mora
"The best around. Highly recommned!"
We responded:
"Marcos, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Justin Abbott

August 8, 2025

5  out of  5
rating by Justin Abbott
"An amazing crew of caring and dedicated individuals. Going to refer them to everyone."
We responded:
"Justin, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Stafford

August 2, 2025

5  out of  5
rating by Lisa Stafford
"Guadalupe got a form updated quickly for me. I asked for it on Sunday, & he got it for me 1st thing Monday morning. I appreciate the quick service!"
We responded:
"Lisa, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please keep us in mind for any future insurance and financial service needs!"
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Patricia Raya

August 1, 2025

5  out of  5
rating by Patricia Raya
"Really nice people. Christine and Guadalupe excellent in helping out all the time. Really appreciate the time, work, and customer skills they show for me and my family needs."
We responded:
"Patricia, we’re honored by your positive feedback and are excited to know that we were able to meet your needs! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amelia Jones

July 30, 2025

5  out of  5
rating by Amelia Jones
"Ever time I have gone to my State Farm with questions or changes I needed to make they have always been able to help me. The agents are knowledgeable and very courteous as well as making sure I receive the policy that's best for me. I will stay with State Farm as I'm treated with kindness and respect. Thank you again for your help. Sincerely, Amelia Jones"
We responded:
"Amelia, thank you for your feedback! We are pleased to know that you are happy with our services. If there is anything else we can do to help, please let us know!"
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Rafael Gomez

July 29, 2025

5  out of  5
rating by Rafael Gomez
"Great service and and specially bilingual reps!!!"
We responded:
"Rafael, we appreciate your review! We are delighted to know you had a great experience with Guadalupe Bautista State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa Villegas

July 29, 2025

5  out of  5
rating by Melissa Villegas
"It has been an amazing experience working with Lupe and his office. My situation has been a little complicated and their assistance has been wonderful. They have provided great communication; explanations and understanding of multiple things. I would highly recommend this office to anyone needing services."
We responded:
"Melissa, thank you for taking the time to share your thoughts! We’re glad to know you had great experience with Guadalupe Bautista State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Carol Geiske

July 29, 2025

5  out of  5
rating by Carol Geiske
"My agent is always courteous and helpful."
We responded:
"Carol, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Juan Misael Mendoza Cruz

Juan Misael Mendoza Cruz

July 28, 2025

5  out of  5
rating by Juan Misael Mendoza Cruz
"Exelente servicio"
We responded:
"¡Juan, nos da mucho gusto que te haiga gustado nuestro servicio! ¡Muchas gracias y recuerda que aquí estamos para tus necesidades en seguros!"
Profile photo of MacKenzie Gonzalez

MacKenzie Gonzalez

July 24, 2025

5  out of  5
rating by MacKenzie Gonzalez
"Great experience! Would come back again! Diana was great at explaining everything to me and I appreciate it!"
We responded:
"MacKenzie, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Payton Cole

Payton Cole

July 21, 2025

5  out of  5
rating by Payton Cole
"They were very quick to answer my questions, and made sure to help me without over extending my budget."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cuahutemoc Ochoa

Cuahutemoc Ochoa

July 17, 2025

5  out of  5
rating by Cuahutemoc Ochoa
"Outstanding service, hassle free made it painless."
We responded:
"Cuahutemoc, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Karen Butcher

Karen Butcher

June 25, 2025

5  out of  5
rating by Karen Butcher
"I could not be happier with this office and their service. I called this morning and spoke with Christine came in this afternoon and Andi was there And she knew exactly what i was coming in for and took care of me immediately!. My State Farm agent , Guada Lupe came out to visit with me as well! Great customer service and obviously they have a great communication between each other.😃"
We responded:
"Karen, Thank you for your 5-star review! My State Farm team and I are very thankful for allowing us to serve your insurance needs. We are excited to know that you had a great experience with our office. If there is anything else that we can do for your insurance needs, please let us know. "
Profile photo of Colleen Moore

Colleen Moore

June 20, 2025

5  out of  5
rating by Colleen Moore
"Had a great experience was in and out quickly. Service was great."
We responded:
"Colleen, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Doris Gamboa

Doris Gamboa

June 10, 2025

5  out of  5
rating by Doris Gamboa
"Great customer service. Lupe and his team are there to answer all your questions and help you with your insurance needs. Highly recommended!"
We responded:
"Doris, thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Carol Downs

Carol Downs

June 3, 2025

5  out of  5
rating by Carol Downs
"All of the State Farm staff have been so helpful with various insurance needs. Never hurried, so very kind, and not ever dismissive of me due to my age (77). I highly recommended this State Farm location in Frankfort, Indiana- Guadalupe Bautista, agent and owner."
We responded:
"Carol, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jimena Sandoval

Jimena Sandoval

May 26, 2025

5  out of  5
rating by Jimena Sandoval
"Very good service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Vilma Miranda

Vilma Miranda

May 24, 2025

5  out of  5
rating by Vilma Miranda
"Great customer service!"
We responded:
"Vilma, thank you for your 5-star review! We are here to serve the community. Please keep us in mind for all your future insurance or financial services needs."
Profile photo of April Bostic

April Bostic

May 19, 2025

5  out of  5
rating by April Bostic
"Came in on 05/19/2025 with my elderly grandmother to report a vehicle break-in. Representative was very helpful and friendly and made the claim process very easy to understand. Very impressed with the efficiency of the whole process"
We responded:
"April, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service provided by Guadalupe Bautista State Farm. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of selena santos

selena santos

May 2, 2025

5  out of  5
rating by selena santos
"Everyone in the office is very friendly. Guadalupe is great at what he does and takes his time to explain everything!!"
We responded:
"Selena, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tino Santos

Tino Santos

May 2, 2025

5  out of  5
rating by Tino Santos
"Diana was great. I didn’t have an appointment but she welcomed me in. She took the time to give me a quote and ensure I have what I need for family. Guadalupe later followed up with me via email to ensure customer service was well and if I had any further questions to reach out."
We responded:
"Tino, we are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Martin C

Martin C

May 2, 2025

5  out of  5
rating by Martin C
"Guadalupe is very knowledgeable and trustworthy. Hablan en Español."
We responded:
"Martin, we are very thankful for your 5-star review. We proud ourselves on serving in the community! Please keep us in mind for all future insurance and financial services needs and yes you are correct, we also speak Spanish!"
Profile photo of Jared Haas

Jared Haas

April 28, 2025

5  out of  5
rating by Jared Haas
"Guadalupe looks out for the well- being of others, is professional, and is honest in his business endeavors. I switched over to State Farm and so glad I made the move."
We responded:
"Hi Jared! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance and financial needs. If there is anything else we can do to help, please let us know!"
Profile photo of s.t.a.y ray

s.t.a.y ray

April 22, 2025

5  out of  5
rating by s.t.a.y ray
"Cristine is such a nice lady. She helped me make my insurance a little cheaper. And she smells amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"